Please continue to order through your online service provider or email: GPCCG.firstname.lastname@example.org
Please note this email box is monitored periodically therefore please do not email any urgent medical queries or requests - these will be processed where possible within 48 working hours.
You may also request that your nominated pharmacy deliver your prescription to the door however please be aware that they may require a further 24 working hours in order to fulfil your request so please order in time.
Anyone can order on your behalf therefore please ask any carers to drop your request off if you are not able to order online.
If you do not have online access and you or a nominated person are not able to drop off your request then we wish to support our patients as much as possible therefore you may contact the surgery by telephone however please note our lines continue to be extremely busy due to the pressures of COVID19 and there will be a delay in your call being answered
Please be patient with our team as they are continuing to process your prescriptions as soon as is safely possible to do so.
Age UK helps older people get online. For more information and to find your local Age UK centre please go to www.ageuk.org.uk or call the Age UK advice line on 0800 169 2081
UK online centres which help people learn how to use the internet and manage their health online.
For more information and to find your nearest local venue, please go to www.learnmyway.com
Good Things Foundation in partnership with NHS Digital is running a programme to ensure people have the skills they need to access relevant health information and services online.
For more information please go to www.goodthingsfoundation.org
This practice is set up for the electronic prescription service.
This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.
To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.
For more information please click here.
You may find that the name of your drug has been changed.
Your doctor is taking this action in response to a request by NHS England.
The reception team are unable to make alterations to your medication and if you need further clarification, please arrange for a telephone clinical assessment to discuss this with a doctor.
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website.