• Liverpool Road, Longton, Preston, Practice ID - P81040, PR4 5HA
  • Out of Hours: 111
  • 01772 214500

Carers Information

Are You a Carer? Young or Old ? Or do you have a Carer?

If you are please let us know - we may be able to help you - we offer Carer health checks at flexible times to suit you - please ask at Reception. If you do not wish to have a carer check or have a carer and would still like to receive all the information please let us know and we can forward the information direct to you .

On Monday 16th April 2018 n-compass Carers’ Services rebranded to Carers’ Hub Lancashire. There have been no changes to the services they provide to Carers living in Lancashire. This change is because n-compass Northwest Ltd also deliver the Carers’ Hub Rochdale with Child Action Northwest and Cheshire East Carers’ Hub with Child Action Northwest and Alzheimer’s Society.

Carers’ Hub Lancashire work across the country as part of Carers Lancashire providing support and information to Adult Carers (18+) and specialist support to Carers of adults (16+) with a mental health condition - visit their website on www.ncompassnorthwest.co.uk

A Carers’ Hub Lancashire representative visits our surgery on the first Thursday of every month to promote the services and support available to carers. Take a look at the service they provide by clicking on the link below to watch the short film

Carers’ Hub Lancashire Service https://www.youtube.com/watch?v=CZJU4C5S_yQ&feature=youtu.be

Carers’ Hub Lancashire with Carers https://www.youtube.com/watch?v=PSot7R3J3xc&feature=youtu.be 

Please ask at the surgery reception for your carer information pack and to book your free carer check

What is a carer?

If you look after a spouse or partner, parent, brother or sister, adult son or daughter, other relative or friend who is ill or disabled and who would not be able to live in the community without your help then you are a carer. Carers can be from any section of the community and from any culture.

What is a carers assessment?

A carer assessment can find out what help you as a carer might need to help you in your caring role.

If you would like your carers assessment with a carers worker, you can contact Carers Lancashire, which offers independent information and support. You can contact them by calling: 0345 6887113

To request a carers assessment from a social worker, contact the Customer Service Centre on : 0300 123 6720 

Who will carry out my carers assessment?

You can choose to have a social worker or a worker from your local carers service. Our social workers or carers workers will usually come to your home or a mutually convenient place to do your carers assessment.

Does the person I care for need to be present?

No. The assessment can take place with or without the person you care for being present. 

What information might they ask in my assessment?

  • What sort of help do you provide?
  • Do other relatives or friends help you care?
  • If you are able to take a break from caring
  • If you or the person you care for recieves any other sort of help
  • What other responsibilites, as well as caring you have? For example work commitments or other caring responsibilites
  • If caring affects your health
  • What the problems are that you have as a carer
  • What extra support would improve your quality of life 

What should I think about before my assessment?

  • Can you leave the person you care for?
  • Are you worried about having to give up work?
  • Are you able to take part in activites outside your home or in your community?
  • How does caring affect your work or studies, other commitments or activities?

Contact Carers Direct


0808 802 0202

Helpline Information



[email protected]

Office Hours

Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines.



Herbert Protocol

This form is something that needs to be complete now, rather than when someone has gone missing. 

The scheme has already been adopted by other Police Forces around the country.



Herbert Protocol Information Leaflet

Herbert Protocol Form

Social care and support guideIf you or someone you know needs help with day-to-day living because of illness or disability, this website explains your options and where you can get support.

Introduction to care and support

A quick guide for people who have care and support needs, their carers, and people who are planning their future care needs.

Help from social services and charities

Includes helplines, needs assessments, advocacy and reporting abuse.

Care services, equipment and care homes

Includes home adaptations, home help, staying safe and housing.

Money, work and benefits

How to pay for care and support, and where you can get help with costs.

Care after a hospital stay

Includes hospital discharge and care and support afterwards.

Support and benefits for carers

Includes support from local councils, respite care and help for young carers.

Practical tips if you care for someone

Includes advice on challenging behaviour, moving and lifting people and medicines.

Caring for children and young people

Services, support and tips if you care for someone under 21, and moving to adult social services.

Making decisions for someone else

Includes powers of attorney and mental capacity.