Appointments can be requested via our online triage form (Click here to access) or by telephoning 01772 503180 if you do not have access to the internet where a member of our patient services team will complete the form on your behalf. You may be contacted then within up to 72 working hours.
On contacting the practice our patient services team have been trained to care navigate your call to the most appropriate service and healthcare professional for your care, and therefore will ask you the nature of your problem.
- Patients who do not wish to inform the patient services team of their problem may simply say it is personal and a note will be added
- Patients who may have an accessible need or specific information needs are asked to please inform the team in order that an alert can be placed on your record
If your problem is of an urgent nature, please note that you may be signposted to a walk in centre or urgent care
Where our clinical capacity for the day has reached it's safety limit then you will be advised to contact NHS111 for medical advice
Emergency – Dial 999
In the event of an emergency such as severe chest pain, shortness of breath, symptoms of stroke, severe allergic reaction or severe bleeding please dial 999.
Nurse and pharmacist clinics can be booked ONLINE through patient online services. Patients will need to REGISTER for this service and may be asked for photo ID and proof of address and giving their explicit consent at reception prior to using this service (Certain considerations can be given if this is not available). Please remember to indicate the nature of your problem when booking an appointment online so that the correct amount of time can be given for your appointment