If the surgery is closed or has reached it's safe level of working capacity and you require medical advice please visit NHS online or telephone NHS 111 where your call can be safely triaged, alternatively please visit your nearest Urgent Care Centre.

Call 999 in an emergency

Chest pain and/or shortness of breath, stroke symptoms, severe allergic reaction or profuse bleeding or signs of sepsis would constitute an EMERGENCY

Chest pain - NHS

Shortness of breath - NHS

Symptoms of a stroke - NHS

Anaphylaxis - NHS

Symptoms of sepsis - NHS

The surgery will be closed for normal patient services whilst mandatory staff training takes place on the following days from 13:00pm - 18.30pm

Tuesdays in 2026

• February 10th
• March 10th
• April 14th
• May 12th
• June 16th
• July 14th
• September 15th
• October 13th
• November 17th

Usual practice services will recommence at 8am the following day

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need to:

• Treat yourself at home
• Go to your nearest Urgent Care Centre

Click here to access NHS 111 online or call NHS111 to speak to a staff member.

Emergency

In the event of an emergency such as severe chest pain, symptoms of stroke, shortness of breath, severe allergic reaction or severe bleeding please dial 999

When the surgery is closed ring NHS 111

If you need medical advice when the surgery is closed please contact NHS 111.

If you have forgotten to order your medication or have run out of your tablets then please contact NHS111 to arrange - please do not wait until the surgery reopens.

The surgery works with a number of local practices to provide enhanced access to appointments and offer:

Monday to Friday certain pre booked appointments up to 8pm 

Saturday certain pre booked appointments 9am - 5pm

Enhanced Access appointments are not always held at Longton Health Centre and you may need to travel to another network practice. 

If no clinical appointments are available you will be directed to alternative healthcare providers such as NHS111 online or via telephone

These appointments will not be available to book on line - therefore please speak to a member of our patient services team for further assistance.

Appointments may be offered at:

Issa Medical Centre

St Fillan's Medical Centre

Fishergate Hill Surgery

Beeches Surgery