If you have a new continuous cough OR high temperature OR loss / change in your normal sense of smell or taste then you should self-isolate as per government advice
DO NOT VISIT the surgery
STAY AT HOME AND ARRANGE TO TAKE A TEST CLICK BELOW
FOR FLU VACCINATION INFORMATION PLEASE VISIT OUR SERVICES PAGE OR CLICK HERE TO ACCESS ONLINE SERVICES
If you are aged 50-64 you can now book your flu vaccination appointment. These are available to book via our smartphone app MyGP
via other online service providers such as Patient Access or call the surgery on 01772 215000
PLEASE ADHERE TO SOCIAL DISTANCING IN CAR PARK
EMERGENCY
In the event of an emergency such as severe chest pain, symptoms of stroke,
severe allergic reaction, shortness of breath or severe bleeding please dial 999
WHEN WE ARE CLOSED PLEASE RING NHS 111
If you need medical advice of any description or wish to speak to a doctor when the surgery is closed please dial NHS 111.
Your call will be triaged by the call centre and directed to the most appropriate service.
The surgery work with a number of local practices to provide greater access to appointments and can offer appointments up to 8pm Monday to Friday and on Saturday and Sunday AM.
Please be advised that availability is limited and will be by pre-booked appointment and urgent on the day only -
Access may not always be provided at this surgery and you may need to travel to an alternative practice.
If no appointment is available you may be directed to alternative services such as NHS111.
Established in 1947, we are an NHS GP practice part of Ribble Medical Group Primary Care Network responsible for the care of up to
11,000 patients serving the population throughout the local area and we continue to welcome new patients in our community to our surgery
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Should you wish to discuss a complaint regarding the surgery or a particular service then please see our complaints procedure situated under the policies tab
We are sorry for the inconvenience being caused for our patents trying to contact the practice by telephone recently. You may have found that trying to reach us first thing on a Monday morning has been particularly difficult.
Like many GP practices in Lancashire, our telephone system is run by a local NHS IT provider who are aware of these issues.
We want to assure you these problems have been escalated and explain that fixing them is not in our control, so please be patient with us whilst they are being addressed.
We have been told that over the next few weeks, a short term fix is being put in place that should ensure our telephone systems can stay online during very busy periods. In the longer term, we know that upgrades are being made to the system that should fully resolve the problems.
Remember, there are other ways that you can contact the practice. Please review our web pages as this is where we will provide you with the most up to date methods of contacting us or where appropriate other alternatives exist such as:-
MyGp or PatientAccess ; an app that you may have already downloaded (if not please do so if you can and follow the instructions for use) which you can use to book appointments, or order your prescriptions.
As usual, you should dial 999 in an emergency and can access NHS111 or your local pharmacy for advice.
PLEASE CLICK HERE FOR A COPY OF OUR PRACTICE LEAFLET
