Patient Reference Group

The Aims of the Patient Reference Group

This organisation has a PRG consisting of approximately 10 members who meet on a quarterly basis either Face to Face or via teams 

The role of the PRG includes:

  • Playing a key role working with the organisation while helping to ensure that patients and carers can influence their local healthcare services
  • Being a critical friend to the organisation
  • Advising the organisation on patient perspective and providing an insight into the responsiveness and quality of services
  • Encouraging patients to take greater responsibility for their own and their family’s health
  • Carrying out research into the views of those who use the organisation
  • Organising health promotion events and improving health literacy
  • Regular communication with the patient population

PRG membership

PRGs should consist of a representative sample of the organisation population.

To become a member of the PRG, the applicant must

  • Be a registered patient or a carer of a registered patient
  • Remain objective, contributing to group discussions appropriately with the patient at the forefront of their mind
  • Work in a collaborative manner with all group members
  • Declare any potential conflicts of interests
  • Listen to the views of group members
  • Adhere to the terms of reference for PRG members
  • Commit to upholding the following seven key Nolan principles of public life

Ordinarily, membership will be for an initial term of three years.

Membership is not restricted to those patients or carers who can attend face-to-face meetings.

Members can contribute to discussions via the organisation virtual PRG. 

All personal details of any member of the PRG will be stored electronically and in accordance with data protection and data retention guidelines

2025 Meeting Dates

  • 5th March                             Face to Face                        @ Longton Health Centre 4pm
  • 4th June                                Face to Face                        @ Longton Health Centre 12 noon
  • 5th November                       Face to Face                        @ Longton Health Centre 1pm 

  • 2026 Meeting Dates

    • 18th March                             Face to Face                        @ Longton Health Centre 5pm
    • 22nd July                                Face to Face                        @ Longton Health Centre 12 noon
    • 18th November                       Face to Face                        @ Longton Health Centre 1pm 
                                                                                 

Click here for our Terms of Reference

 

Confidentiality Statement 2025 2026.docx

 

Patient Charter 2025.docx

Virtual Group

We realise that some patients will find it difficult to attend the surgery for meetings whether day or night and therefore we have set up a "Virtual Group" where we are able to contact you by email instead for your thoughts, opinions, feedback and updates. 

We would like to obtain your email address and mobile phone number to do this.

Please complete the Patient Contact Form to provide your consent for this.

Interested in becoming a Chairperson?

The PRG is currently looking to elect a new chair person.

The patient chair manages the meeting and group and is the main link between the patient group and practie staff.

The main duties are:

  • Set the agenda of the meeting with practice staff
  • Ensure all the PRG members have equal opportunity to contribute to the meeting. 
  • Ensure all agenda items are discussed in a timely manner. 
  • Ensure actions are recorded and steps are taken to implement. 

Interested in joining or taking a role within the Patient Participation Group?

If you would like to join our patient reference group please fill in and return the form below.

If you have any questions please contact reception who will be more than happy to assist.

New Member Registration Form

While there are no contractual requirements regarding the structure of a PRG, for effectiveness there is to be a PRG committee which will include:

  • Chairperson/Vice chairperson (if appointed)
  • Secretary
  • Treasurer (not applicable for LHC)
  • Organisation representative

Please let us know if you would be interested in any of the above roles

 

 

Page last reviewed: 25 June 2025
Page created: 18 August 2021