Practice Updates
IT Outage Update 22/7/24
Our IT systems are working again after Friday's global infrastructure outage.
Our teams will be working hard to catch up the back log of work.
Please bare with is and be patient during this time.
If you submitted a triage form before the outage, a clinician will be assess each on a medical urgency basis.
Please do not re submit another form for the same condition.
We ask Patients to save all NON URGENT medical calls and general enquiries until mid week and to make use of the NHS app to order repeat prescription
Thank you for understanding and for your patience.
Clinical system and internet 19.7.24
WE ARE CURRENTLY WORKING WITHOUT OUR CLINICAL SYSTEM OR INTERNET - OUR PROVIDER IS AWARE AND IS WORKING HARD TO RESOLVE THE ISSUE
PLEASE CONTACT NHS111 FOR MEDICAL ADVICE
WE WILL UPDATE THIS PAGE
URGENT MESSAGE
Our phones and internet are currently out of service - please be patient as the service providers in the area are trying to resolve the problem
Please contact NHS111 for medical advice
URGENT TELEPHONES - 11.7.2024
UPDATE 11.33AM
ALL TELEPHONE SERVICES ARE BACK TO NORMAL NOW - PLEASE BE AWARE THAT WE HAVE A LARGE NUMBER OF CALLERS TODAY - YOU WILL BE SIGNPOSTED TO NHS111 OR URGENT CARE CENTRE WHEN OUR ROUTINE AND EMERGENCY CAPACITY HAS BEEN REACHED
THANK YOU
UPDATE 9.18AM
OUR BACK UP PHONES ARE NOW UP AND RUNNING - PLEASE BEAR WITH US WHILST WE WORK THROUGH QUEUED CALLS - PLEASE REMEMBER TO USE THE CALL BACK FUNCTION IF YOU PREFER
THANK YOU AGAIN FOR YOUR PATIENCE
8AM
WE ARE CURRENTLY WORKING WITHOUT TELEPHONES - OUR PROVIDER IS AWARE AND IS WORKING HARD TO RESOLVE THE ISSUE
PLEASE CONTACT NHS111 FOR MEDICAL ADVICE
WE WILL UPDATE THIS PAGE
Clinical Cover in Practice
Dr Chamberlain (f) is currently on maternity leave for the next 12 months clinical locum cover for Dr Chamberlain will be provided internally during this period.
Help us to Help You
Please tell us if you are or have been a member of the Armed Forces
- We have information for help and support groups and can offer military veteran healthcare checks
Please tell us if you rely on or there is someone who relies on you to look after them or isn't able to care for themselves
- We have offer health and wellbeing advice and support and carer health checks and have social prescribers who may be able to support you
Please let us know if you have any specific access, information or communication needs
- We can support with these specific needs and a note can be added so our teams are aware
Our patients may wish to see their named GP of choice where clinically available, irrespective of who your informed, named or allocated and accountable GP is - our teams encourage continuity of care where possible
Patient Survey
We'd like to hear your feedback regarding the practice. Please click here to complete our survey. It will take approximately 10 minutes to complete. If you are unable to complete this online, you can collect a paper copy from reception.