We will not routinely issue more medication than usual to ensure we do not create a stockpiling problem THEREFORE please ensure you have sufficient medication at all times
Prescriptions will be sent electronically to your nominated pharmacy or to the nearest pharmacy in relation to your address so please remember to inform us of your choice.
If you need medication out of hours then please contact NHS111 for any urgent issues - please remember to inform them of your preferred choice of pharmacy - especially if you or a family member are not staying at your usual address
Please order through your online patient service provider to ensure safe review and ordering
You may request that your nominated pharmacy deliver your prescription to the door however please be aware that they may require up to 72 working hours in order to fulfil your request so please order in time.
Anyone can order on your behalf therefore please ask any carers to drop your request off if you are not able to order online.
If you do not have online access and you or a nominated person are not able to drop off your request then we wish to support our patients as much as possible therefore you may contact the surgery by telephone however please note our lines continue to be extremely busy and there may be a delay in your call being answered
Please be patient with our team as they are continuing to process your prescriptions as soon as is safely possible to do so.
Help for those who need support getting online
Age UK helps older people get online. For more information and to find your local Age UK centre please go to www.ageuk.org.uk or call the Age UK advice line on 0800 169 2081
UK online centres which help people learn how to use the internet and manage their health online.
For more information and to find your nearest local venue, please go to www.learnmyway.com
Good Things Foundation in partnership with NHS Digital is running a programme to ensure people have the skills they need to access relevant health information and services online.
For more information please go to www.goodthingsfoundation.org
Electronic Prescribing Service
This practice is set up for the electronic prescription service.
This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.
To get your prescription sent to your chosen pharmacy remember to let your practice or pharmacist know.
For more information please click here.
You may find that the name of your drug has been changed.
Your doctor is taking this action in response to a request by NHS England.
The non-clinical team are unable to make alterations to your medication and if you need further clarification, please arrange for a telephone clinical assessment to discuss this with a pharmacist
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available at NHS Choices
These charges apply in England only.
- Single charge: £9.65
- 3-month PPC: £31.25
- 12-month PPC: £111.60
- HRT PPC: £19.30
Wigs and fabric supports
- Surgical bra: £31.70
- Abdominal or spinal support: £47.80
- Stock modacrylic wig: £78.15
- Partial human hair wig: £207.00
- Full bespoke human hair wig: £302.70
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website.