Patient Participation Group (PPG)

What is a Patient Participation Group (PPG)

A Patient Participation Group (PPG) is a group of patients, carers and practice staff who meet to discuss practice issues and patient experience to help improve the service.

PPG Charter & Minutes

Our most recent Patient Participation Group Charter can be found here Patient Charter 2025.docx

Minutes of each meeting are recorded and circulated to the group:

June 2025

Autumn Newsletter 2025.pdf

Summer Newsletter 2025.docx

Aims of the Patient Participation Group

Patient participation is working with the practice to:

  1. contribute to the continuous improvement of services by providing input from a patient perspective
  2. promote patient education and awareness of health and well-being initatives
  3. act as a critical friend to the practice, offering a balanced perspective on issues that may affect patients and the practice
  4. support the practice in its aim to deliver high quality healthcare services

The PPG may undertake a range of activities, including but not limited to:

  • conducting patient surveys and reviewing feedback
  • organising health promotion events and campaigns
  • supporting practice initiatives such as community events or health campaigns
  • acting as a consultation group for practice developments, such as changes to systems or services

Meetings

The PPG will meet at the practice quarterly, or more frequently as agreed by members.  An agenda is circulated in advance with input from both the members and practice.  

Meeting minutes are recorded to ensure transparency and follow-up on agreed actions.

2025 Meeting Dates Scheduled:

  • 5th March                             Face to Face                        @ Longton Health Centre 4pm
  • 4th June                                Face to Face                        @ Longton Health Centre 12 noon
  • 5th November                       Face to Face                        @ Longton Health Centre 1pm 

    2026 Meeting Dates Scheduled:

    • 18th March                   Face to Face                        @ Longton Health Centre 5pm
    • 22nd July                      Face to Face                        @ Longton Health Centre 12 noon
    • 18th November            Face to Face                        @ Longton Health Centre 1pm 
    • 9th December               Face to Face                        @ Longton Health Centre 3pm          Christmas Gathering
                                                                                 

Get involved!

For further information about the PPG or to express an interest in joining please complete the below online form, or contact reception on 01772 503180

Getting Your View

The group would like to contact patients on occasion by email and/or text so that they can obtain the views of the widest group of patients possible. We would like to obtain your email address and mobile phone number to do this.

Please complete the Patient Contact Form to provide your consent for this.

Click here for our Terms of Reference

Confidentiality Statement 2025 2026.docx

 

Virtual Group

We realise that some patients will find it difficult to attend the surgery for meetings whether day or night and therefore we have set up a "Virtual Group" where we are able to contact you by email instead for your thoughts, opinions, feedback and updates. 

We would like to obtain your email address and mobile phone number to do this.

Please complete the Patient Contact Form to provide your consent for this.

Interested in becoming a Chairperson?

The PPG is currently looking to elect a new chair person.

The patient chair manages the meeting and group and is the main link between the patient group and practie staff.

The main duties are:

  • Set the agenda of the meeting with practice staff
  • Ensure all the PPG members have equal opportunity to contribute to the meeting. 
  • Ensure all agenda items are discussed in a timely manner. 
  • Ensure actions are recorded and steps are taken to implement. 

Join our PPG?

If you would like to join our PPG please fill in and return the form below.

New Member Registration Form

While there are no contractual requirements regarding the structure of a PPG, for effectiveness there is to be a PPG committee which will include:

  • Chairperson
  • Secretary
  • Practice representative

Please let us know if you would be interested in any of the above roles

Page last reviewed: 21 October 2025
Page created: 18 August 2021